Starting with the Supplier Portal
At present, Van Lanschot Kempen is in the implementation phase of the Supplier Portal component of the Linked Plan.
Based on interviews and discussions, VendorLink is forming a picture of what Van Lanschot Kempen wants from the Supplier Portal. “In this way, we can give an accurate indication of what we want to do with the module, and VendorLink can then show immediately how we should deliver this”, says Peggy.
Better risk management, thanks to VendorLink
Since the banking crisis, the financial sector has had to deal with many more laws and regulations. Financial institutions are evaluated in terms of risk management, and are obliged to be able to show whether an exit strategy is in place for each contract and what the nature of that strategy is.
‘“At the start of this year we sat around the table with VendorLink to discuss how we use the system, what our concerns are, and what is on the agenda,” Peggy relates. “At present, our main concerns are the changing legislation and regulations, monitoring and reports. So it’s great for us that this is now facilitated in VendorLink.”
“Thanks to the clear reporting fields in VendorLink, we can show how we do our risk management for each contract.”
For each contract, Van Lanschot Kempen can say whether:
- there is a risk assessment
- this contract is in scope with De Nederlandse Bank
- an exit plan, exit paragraph and exit strategy are in place
These are reporting fields that the organisation can now very easily make open to scrutiny if they are evaluated. “Of course, these fields are not of equal importance for all contracts,” Peggy explains. “But, especially in the case of major SaaS or outsourcing contracts, our customers must be able to have confidence that we carry out sound procurement, and monitor and minimise risks.”
Van Lanschot Kempen is also keen to try to bring these reporting fields into the Supplier Portal later. “When you involve a supplier in the procurement process it is, of course, also good to offer insight into this documentation. In addition, we want to set up standard task for ourselves, whereby we can clearly see which documentation is retrieved every year, or which part of the contract needs to be evaluated.”
Results & collaboration with VendorLink
“Now that we are using VendorLink, we have a better view of when contracts expire and of who is internally responsible for the contract. Because Spend and Contracts are properly linked, we can measure contract compliance and work to achieve the highest possible level of compliance – something we previously could not make open to inspection,” Peggy relates.
“The nice thing about VendorLink, I find, is that it is a system with a wide variety of uses for all types of customers. VendorLink does not only present itself as a tool for the government or local authorities; it offers functionalities that are interesting for any type of organisation. That’s why we regularly meet with VendorLink and other customers to discuss our concerns and how VendorLink can help us with these. The system also has very regular new releases in which the specific wishes of customers are taken into consideration. It is a highly motivated club which gives us a lot of help.”